All hosts and guests are responsible for complying with applicable local laws and restrictions. Further information regarding COVID-19 may be found here: https://www.who.int/emergencies/diseases/novel-coronavirus-2019
Due to the unprecedented current situation, it has been necessary to implement an Emergency Cancellation Policy for any request to cancel an upcoming booking.
If you wish to cancel your booking because you cannot travel due to a coronavirus related incident (“Incident”), we will supply you with the necessary paperwork to file a claim with your travel insurance company.
If you are not covered by travel insurance, we will endeavor to work with you to reschedule your stay within 12 months of your original arrival date. (NOTE: Some hosts may have a strict cancellation policy during this time, and will only allow a reschedule).
If the host is unable to reschedule your stay within 12 months of your original arrival date, then we will issue you a credit toward future stays in the amount of total monies paid. The credit may be used by within 12 months of the original check in date.
NOTE: Some of our properties have their own specific cancellation policies, as noted in the property listings. Kid & Coe cannot compel these properties to approve cancellation requests that are due to an Incident, but if the host agrees to a refund, Kid & Coe will issue you a credit in the amount of the refund agreed by the host. Your credit may be used on the same terms described above.
Please email email@example.com to request a cancellation under our Emergency COVID-19 Cancellation Policy.
The current situation is very fluid, and we are monitoring developments constantly. Our Emergency COVID-19 Cancellation Policy is subject to revision or expiration at any time.